We work with international suppliers from the United States, Europe, and Asia to ensure the best prices and highest product quality.
Our suppliers will ship your product directly from the factory to your address.
The estimated delivery time is between 10 and 25 business days.
In the event of customs delays and the package is held by Brazilian customs authorities, the time during which the shipment remains detained will not be counted as part of the delivery period.
We carefully select suppliers based not only on price and quality but also on their ability to provide efficient shipping services.
If the estimated delivery period has passed, we recommend contacting the postal service to inquire about the reason for the delay.
If the postal service does not have possession of your package, please contact us immediately so that we can investigate the matter with our suppliers.
If it is confirmed that there is a logistics issue with your order, we will issue a full refund of your purchase immediately after completing the verification process.
The tracking code for your purchase will be sent to your email address within 5 to 10 business days after your order has been confirmed.
If your order was placed using Bank Slip Payment (Boleto Bancário), please note that the time between payment and bank processing may take up to 5 business days.
